Sales Development Representative (SDR/BDR) - US


Cambridge, MA, USA

Full time

Jun 10

This job is no longer accepting applications.

About Gelato

Gelato has built the world's largest and most global network for on-demand production of customized items e.g. t-shirts, hoodies, sweatshirts wall art, mugs, books, hoodies, and cards, We support a new wave of eCommerce entrepreneurs and the global shift towards local and more sustainable production.

We own no assets - we build the software that connects world-class production facilities all across the world. We already have more than 100 production partners in 32 countries. In 72 hours we can reach more than 5 billion people and potential consumers in a smarter, faster and greener way.

In many ways we at Gelato are rethinking how digital fabrication of customized products can be done on-demand. Just imagine what will happen when we add 3D printing capabilities to this global service. We are already empowering thousands of ecommerce entrepreneurs to grow and scale their businesses. Again, thanks to the products being produced locally we produce what you need, when you need it, and where you need it. In other words, we reduce waste and carbon emissions.

Together we can increase global GDP by effectively supporting - local on-demand production.


Gelato is looking for a Sales/Business Development Rep who lives the Gelato Culture and has a demonstrated track record of being a team player and result-oriented. In order to be successful in this role, you will need to have a start-up mentality. You are committed to excel with energy and endurance while you understand that building a company is hard but satisfying work. You have superior communication skills, high integrity, and great attention to detail.

You are truly passionate about building companies and love working on and learning about it. You have incredible stamina, resilience, and grit. You’re a doer, who changes until winning. You feel comfortable getting your hands dirty while never losing sight of the long-term ambition, this quarter’s budget, and today’s customers.

Moreover, we would like to see evidence of the following in your profile

  • 1-2 years sales development experience in software sales
  • A go-getter attitude, who wants to develop new and innovative communications workflows.
  • General understanding of prospecting methodology, CRM, and prospecting tools.
  • Feels comfortable in any vertical and is technically curious.
  • Thrives on helping customers solve their problems.
  • Bachelor's degree or equivalent experience required


  • Great attitude as well as growth mindset of exceeding expectations and targets.
  • Build creative outreach programs that build the pipeline.
  • Ruthlessly prioritize, research, and build new accounts via adding contacts, outbound calling efforts, and sending strategic emails (inc video content).
  • Develop strong relationships (both internal and external), and excel at building long-lasting partnerships with prospective customers.


The direct sales team is a strategic component of our go-to-market strategy. The Sales/Business Development Rep will look to capture the attention of fast-growing companies and those that have been around for many years. The Sales team plays an integral role in building out our customer base and bringing Gelato’s services to companies around the world, making a real impact on their customer’s experience with personalized on-demand products. This role will ultimately lead into a AE/BDM role within 12-18 months depending on performance.

What We Offer

We offer the rare opportunity to change the world in that everyone around you can use the services you’ve been part of building. We’re not just another social web application; we’re improving one of the world’s largest industries.

We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment.

You will have a tangible impact on the way that we operate and expand our business. Working with some of the most ambitious colleagues out there you will have a ground floor opportunity to put all your experience and know-how to the test while learning at a speed you thought was impossible before joining.

As we continue to grow, we want you to grow with us and for the right candidate, there is no limit to where this opportunity might take you.


This position will be located in our Boston office

All candidates must have the legal right to work in the US and will be expected to provide documentation to support this status. Unfortunately, we are unable to sponsor visa or relocation at this time.

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