Manager, Sales Development


Durham, NC, USA

Full time

Jun 17

This job is no longer accepting applications.


Who You Are:

Your passion is professional and personal development. You are energized by helping those around you live up to their true potential and take pride in their success.

You take ownership. You hold yourself and your team accountable to meet and exceed expectations and align your priorities with that of the company.

You are optimistic and fun. You work hard, but also understand that joy and positivity is a key ingredient to motivating and cultivating a successful sales development team.

You are humble and curious. You know you can improve and embrace all opportunities to learn – from others, and from our own mistakes. You ask “why?” every day and constantly seek ways to develop your skills.

You are compassionate and emotionally intelligent. You understand a “one size fits all” approach to coaching and developing doesn't always work. You embrace the different personalities that make up your team and adjust your methods accordingly. 2:43 What You'll Do

Hire, Train, and Manage a team of Sales Development Reps responsible for creating primarily inbound sales opportunities

Motivate Individuals and Team to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives

Help create a fun, high energy environment where people love coming to work

Oversee and monitor the effective use of and other CRM tools

Work closely with Sales Operations and SDR/ADR Managers to refine processes, talk tracks and update training documentation

Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize ADR impact

Provide ongoing feedback to website developers and Lead Generation teams to help drive the highest quality responses to the ADR team

Compile Daily And Weekly Reports For Quality Assurance Experience/Qualifications

2-3 years in sales management for Inside Sales, Business Development, or SDR teams – preferably in SaaS or technology sales call centers

Proven skill set of identifying great talent and scaling a successful team (successful SDRs typically promote within 24 months which makes hiring and training a particularly important aspect of the job)

Experience being adaptable while working in high growth, fast paced, or start up environments

Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment

Innovative and humble self-starter with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy

Experience With Required, Chilipiper, ExecVision/Gong Or SalesLoft Preferred

Ability to sit at the executive table and effectively interact with all levels of management across different departments utilizing excellent interpersonal, organizational, written and verbal communication skills

Ability to work on-site at our Durham office on the American Tobacco Campus

About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world. Avalara offers more than 700 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents. Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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