Research Services Sales Development Program


Provo, UT, USA

Full time

Jun 25

This job is no longer accepting applications.

The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

The Challenge

The Qualtrics Research Services Team provides research solutions that go hand in hand with our technology offering. It is through this unique pairing of both software and services, that Qualtrics has become a world leader in Experience Management, serving both the corporate and education sectors. Currently, we have a global establishment of over 200 team members, with offices and teams in North America, EMEA, and APJ. As we continue to grow at a rapid rate, our major focus is on strategically expanding our Corporate Sales teams by hiring diverse talent that wants to make a difference and contribute to a winning and innovative culture.

At Qualtrics, our recipe for success is simple. Hire the best, train and enable them to perform at their very best, and provide a culture and environment for success that retains our talented people long term. As an SDR, we provide a very clear and intentional program that allows you to build the necessary skills to later promote to, and perform as, an Account Executive.

The Expectation for Success

As a Research Services SDR, you have the opportunity to work on our academic or corporate team within the department. During your time as an SDR, you will become part of a crucial team that is enabling us to scale at a very fast rate. Currently, Qualtrics is used by 80% of all universities worldwide. You will work to extend our services offering to various buyers across the university landscape, thus enabling very important institutional and academic work to be completed easier, faster, and better than any other solution out there. The world runs on academic research and it is through this research that we can help Universities make a positive difference. Whether you’re speaking with an undergraduate college student, a tenured professor, a dean, or a chief marketing officer, you will be challenged to come up with new and creative solutions to address their research needs and objectives. In the corporate space, Qualtrics is used by 75% of the Fortune 100 and over 11,000 different brands. You will work to extend our services offering to various buyers across the corporate landscape, thus enabling companies to make tactical and strategic decisions that will drive their business forward. Our technology, coupled with the thought leadership and methodology of our research experts, create a comprehensive offering more unique than any other solution out there. Businesses, both established and emerging, rely on their ability to not only collect data, but understand and act on it. Whether you’re speaking with a research analyst, a director of marketing, or the CMO, you will be challenged to come up with new and creative solutions to address their research needs and objectives while showing them how to take action on what they learn.

Our expectation is two fold: (1) Performance - you hit your monthly quotas through achievement of various sales metrics (e.g. setting meetings, generating sales opportunities) that are important to the business and our clients (2) Culturally - you are positive, one team minded, willing to be coached, and driven to contribute to our continued success as a department.

Our commitment to you is that we will provide a winning program and promotion pathway that is clear cut and metric based to allow you to know exactly what you need to do to accelerate your career trajectory and earnings, while finding personal fulfillment in the work you do.

A Day in the Life

You will work hand in hand with the Research Services Sales Account Executive teams to execute your Account Strategy Plan, which focuses on selling our services to corporations and universities to assist in their brand, product, and market research. To achieve this, you will search for and find key contacts, and set meetings with those contacts for the Account Executives you support.

At later stages in our SDR program, you will personally begin to consult and advise clients on complex research projects yourself, ranging from single agencies working on behalf of a client to heads of research for top corporate clients.. This is meant to prepare you for an eventual Account Executive position, where you will carry a sales quota.

Begin to manage pipeline in our CRM and learn forecasting methodologies.

Coordinate with our Account Executive teams, Project Management teams, External Partners, Finance, and Legal, to ensure the success of each research project you support.

What Differentiates Us From Other Companies

We live by our cultural values: TACOS - Transparency, All In, Customer Obsessed, One Team, and Scrappy

We hire the best with the intention of developing and promoting within. Our company success cannot be done without the success of our people.

We lead from the front on important issues. We have several teams focused on Diversity and Inclusion (MOSAIQ), cancer research (Five For The Fight), WFH (COVID Taskforce), Women in Leadership (WLD), Veterans (QSalute)... the list goes on.

We provide a very comprehensive benefits package with lots of opportunity to promote.

Qualtrics is an equal opportunity employer

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future.

#university #sdr

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