Inside Sales Manager
At Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based expert service platform, Expert iQ, we empower attorneys with the expertise they need to win.
We’re proud to call some of the nation’s most prominent law firms as clients. Together with our network of over 3 million subject-matter experts, we’ve had a hand in securing over $20 billion in recovered value while working across recent civil rights, Big Tech, and major league sports-related litigation.
We’re making this all happen through a SaaS-enabled model: our team is the fuel helping the expert engine run. We’re a team of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for growth-minded individuals to join the team.
Our Sales organization is a fast-paced, tight-knit team leading our expansion to firms across the country. As a member of the Sales team, you’re both a face of Expert Institute and a strategic partner to prospective clients. Our salespeople understand the pulse of the legal industry and can communicate how our expert services will transform a firm’s caseload.
Sales operations move quickly, but so does your potential for promotion. Our leaders value sales development and training—every team member has a track towards success. Plus, top performers are invited to an all-expense paid annual Leaders Club trip to a sunny destination. If you’re ready to meet ambitious goals and drive growth in one of the most explosive tech verticals, we want to hear from you.
Expert Institute is looking for an Inside Sales Manager who will have the responsibility of leading the inside sales team in our New York City and Milwaukee offices and reporting directly to the SVP of Sales. These teams are two separate teams: Sales Development and Market Response. The SDR team has a manager that will report to the Inside Sales Manager and you will have personal oversight of the MRR team. You will be encouraging and coaching your teams to drive new opportunities and fuel our explosive growth while also evaluating our strategy and tactics to find opportunities for improvement. This is a tremendous opportunity where much of the sales foundation has been put in place and it’s now ready for a unique leader to take it to the next level.
Our Inside Sales Manager will:
Have complete ownership of the inside sales organization (SDRs & MRRs)
Drive and achieve all KPI’s through motivation and coaching
Implement new sales processes and ensure proper follow through
Create competitive ways to encourage and promote daily performance of the team
Foster an environment of development and high achievement
Help with the hiring and formal training process of new members
Work closely with senior leadership and sales reps across the country
6+ years of experience in inside sales (SDR/BDR, team lead, manager, AE, etc.)
Strong experience in B2B sales
Polished business presence with a high level of emotional maturity
Ability/willingness to work in a fast-paced entrepreneurial environment
Process-oriented, self-driven, and strategic-minded
Strong cold-calling experience is a must have
Strong ability to communicate with different members of the team
Strong background and knowledge of Salesforce
Background in sales cadence solutions preferred (e.g. SalesLoft, Outreach, etc.)
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