Senior Director, Inside Sales
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Who we are and what we do
Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at momentive.ai.
More about our BDR Organization
Our Business Development Rep (BDR) organization proactively prospects to executive buyers and decision makers in our target accounts to showcase to prospects how Momentive's suite of products can help their organization actively look for insights, ingest feedback from their members, and make decisions based on data. This team of over 125 individual contributors and leaders represents the future of the Momentive sales organization.
What we're looking for
You will grow and lead a team of 125, including directors, managers, and individual contributors who prospect, build sales pipeline, and increase bookings for Momentive. You will guide the strategy, set goals, motivate the team, develop managers and directors, and build a repeatable, predictable, and scalable model to help hit multi-product bookings targets. As a senior sales leader, you'll partner with other leaders across Marketing, Recruiting, Sales Enablement, and Sales Operations to create growth strategy and achieve sales targets. Additionally, you will lead the charge on improving sales processes, operations, and performance metrics for the Business Development team. This senior leadership role is essential to driving future growth for Momentive and reports to the VP of Global Sales Development.
Develop and continue building a team and process to provide high-quality fpipeline to our sales teams, designed to help exceed sales targets and achieve monthly targets.
Work with Sales and Marketing to systematically improve the lead qualification processes to maximize team efficiency, effectiveness, and lead quality.
Work with Sales Ops to develop the analytical tools, enablement and dashboards needed to monitor and improve the business.
Work with recruiting to provide a scalable recruiting and hiring process, including developing talent for future roles at Momentive
Drive business planning, goal attainment, measurement/improvement and comp design to maximize team value
Analyze industry trends and segments to drive new sources of qualified leads
Experience scaling a multi-product BD organization
At least 2 years managing managers full-time
You have a successful track record as an Individual Contributor (ideally, both BDR/SDR & AE experience) and as a Manager in Software/Tech Sales – with SaaS experience required.
You've overachieved personal and team targets/quotas in a high velocity, high-growth business. You have experience driving pipeline through inbound and outbound prospecting strategies.
You are comfortable dissecting complicated sales funnels and use data to develop and iterate on sales strategy.
You can manage multi-departmental projects at scale – and in a high growth, changing environment.
You use leadership and coaching frameworks, have experience motivating and developing talent, have managed and developed directors and 1st time managers, and grown BDRs into Account Executives.
You have experience with Salesforce.com, Outreach, and are well-versed in the sales acceleration vendor landscape
What we offer our employees
Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.
Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org's Best Companies for Women to Advance, and National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100.
Our commitment to an inclusive workplace
Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Learn more about our diversity, equity, and inclusion efforts here.
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