Sales Development Representative
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Maze is a Series A funded startup building the future of rapid testing for modern teams. We're backed by some of the world's best funds and have an extensive advisory network.
We're on a mission to empower modern teams to build better user experiences by testing and learning rapidly with real users. To do this, we've partnered with the world's biggest design tools, including Adobe XD, Figma, InVision, Sketch, and Marvel. We power over 40,000 brands globally, including IBM, Logitech, Pipedrive, Uber, Greenpeace, and Braze.
We're a fully remote team working across 23 countries. You'll be joining a passionate team whose resumes include Canva, Figma, GitLab, Google, InVision, Typeform and Zendesk.
Our Sales team is focused on finding efficient paths to successful, profitable, long term customers by building a user-designed marketing and sales engine. To do so, we employ a combination of bottom-up & sales model by helping many small teams within larger organizations succeed with Maze. In conjunction with this ‘bottoms up’ approach, we also employ proactive, outbound sales motions to higher level contacts within our most valuable and targeted accounts to build pipeline for our Sales teams .
We are looking for a Sales Development Representative (SDR) to join our growing Sales team. As an SDR, you will be reaching out to contacts that are existing Maze users as well as new contacts. Using outreach emails, phone calls, and social media, you will connect with our targeted contacts using the best possible message to set appointments for our sales teams. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team that is perfecting a newer and more profitable technology sales engine.
What you’ll achieve:
- Educate existing free Maze users about the value of our Enterprise Platform
- Maintain engagement with prospects using creative follow-up communication
- Efficiently manage a high volume of outbound communications
- Work leads (MQL/Trials) in an efficient manner & use them as a platform to navigate into other parts of the prospective Company
- Conduct qualification meetings with new customers
- Ensure a seamless hand-off of appointments to the respective sales team
- Accurately enter, update, and maintain daily activity and prospect information in Salesforce
- Evaluate sales data and recommend new outreach strategies
- Provide suggestions to improve external communication and internal processes
- Meet & exceed monthly and quarterly targets
- Interest in beginning and growing into a career in Software Sales or other business functions
- Passion for technology and an ability to speak knowledgeably about the design industry
- Clear communication, a deep sense of empathy, and a commitment to integrity
- Critical Reading and Active Listening Skills
- Excellent writing skills with attention to grammar and tone
- Can see trends across vast amounts of data
- A self starter who can diagnose inefficiencies and optimize processes to maximize results
- A commitment to learning, being adaptable, and having a great attitude
- SaaS Experience
- Previous startup experience
- Salesforce experience
- 1-2 Years of customer-facing / sales experience
Consider this our wish-list. We know there will be great candidates that don't meet every one of these criteria—if you're passionate about the role and feel that your experience prepares you to do it, we'd love to hear from you.
Why Maze is unique
- Early-stage startup: You will join an early-stage startup with less than 100 employees. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.
- Category: We're on a mission to democratize user testing and are truly excited about defining a new space where anyone can test and learn rapidly.
- Product-market Fit: We already have a strong product-market fit for product designers and a NPS of 60, and we're excited to build on top of this to reach PMF for our new user segments.
- 5x Growth: We're a fast-growing startup and we have big goals! You will have the opportunity to impact Maze's growth and help us achieve the next milestone in our journey.
- Health insurance with international coverage, 100% of the team member premium paid
- For US team members this includes Vision
- Dental insurance, 100% of the team member premium paid
- For US team members this includes orthodontics
- Free access to proper mental health care, unlimited virtual therapy sessions (with a human)
- Life and Disability Insurance, 100% of the team member premium paid
- Unlimited, flexible time off
- Meaningful equity
- Company retreats, fully paid for by Maze
- New MacBook (laptop), paid for by Maze
- Paid Family leave: 16 weeks for birth or adoptive parents
- $850/month in benefits to be used at your discretion, get the benefits that matter to you with our flexible a-maze-ing benefits
- $2,000 remote work setup fund to ensure you can set up a productive work space
- Flexible work schedule where you manage your own working hours
- Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
- Virtual social engagements randomly throughout the year and gaming sessions every other Thursday
- SWAG, we have some really cool swag
- Open, transparent culture that includes virtual: lunch-and-learns, coffee chats, quarterly all-hands meetings, and more
Check out all of our a-maze-ing benefits here.
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