SDR Manager

Blacksmith Agency

Phoenix, AZ, USA Remote

Full time

May 17

This job is no longer accepting applications.

What You Get:

  • A seat at the table: Reporting directly to the founder & VP of Sales & Marketing
  • The freedom and opportunity to build & improve upon our already successful business development process
  • An award-winning creative & development team
  • 100% Remote work, Competitive Salary, PTO, Medical, Dental, Vision 401k
  • You will inherit a business development team currently exceeding all SQL targets and KPIs


About Us

Blacksmith is a boutique web development and design agency. We pride ourselves on forging award-winning creative solutions for some popular folks you might have heard of: GE, Voss Water, Google, and many others!


We are a fast-growing, innovative agency that is at an inflection point. We are a rocket ship ready to take off, and we are looking for the right strategists to join our team. 


What You’ll Do:

  • You will work closely with your direct manager, the VP of Sales & Marketing, to learn the ins and outs of Blacksmith’s offering and successfully onboard into your new role. You will oversee daily Sales Development Representative activities.
  • You will develop and execute on new strategies to build a strong team of Sales Development Representatives through outbound prospecting, account-based sales development and constant communication with our Account Executive team.
  • You will be responsible for the Sales Development team meeting or exceeding SQL and Opportunity Creation targets. You will hire and develop team members while taking responsibility for a source of new leads that is predictable and scalable. And, you will develop a system to regularly update outbound messaging and cadences. 
  • You will play a critical role in scaling the sales infrastructure. At the outset, you'll be responsible for leading a team of 5+ Sales Development Reps across Canada and the US. Over the next 12-24 months, you will be adding at least 5 more members to the team for a total of 10+ direct reports.


What You’ll Bring:

  • You have 3+ years of experience leading an outbound sales team with at least 5 SDRs that schedule 15-20+ meetings per SDR per month
  • Prospecting skills to break into new accounts and territories
  • You are an experienced hiring manager who is able to articulate what competencies and characteristics you look for when hiring and upskilling a top-notch, diverse team of SDRs
  • You use a variety of data-driven productivity models combined with proactive one-on-one team member coaching to identify and address common sales prospecting challenges (e.g., low activity, poor scripting, etc.)
  • You can provide a track record of your performance on the following metrics: SQLs booked and/or Opportunities Created Per SDR per month, Meeting to Opportunity Conversion Rate, Number of SDRs, and Leads by Source (MQLs vs outbound prospecting)
  • You are an especially strong candidate if you can share anecdotes of how you work with sales leaders to ensure seamless partnerships between SDRs and AEs
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