VP Revenue Cycle Management
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As VP Revenue Cycle Management, you will be responsible for expanding and overseeing the RCM function for a recently formed primary care “supergroup” of 50+ primary care providers located in Nassau, Suffolk, and Queens Counties. This is the region's first adult medicine supergroup! This is a new position in the corporate MSO as we just began billing in October 2020. The position is responsible for the full RCM spectrum starting with pre-billing functions that occur in the practice to back-end account resolution, KPIs, financial collections, and continuous process improvement. The VP will maintain a good working relationship with all physicians and office managers to ensure clear communication and financial results.
The right candidate is a positive driving force with strong analytical skills and industry knowledge to scale and operate an RCM Department that not only meets its goals but exceeds its goals time after time. An entrepreneurial spirit, a strong desire to be the best, and a love of technology are required to scale out this important MSO function as we implement our expansion plan.
- 10+ years of progressive responsibility in physician Revenue Cycle Management, including at least 3 years management experience
- Bachelor’s Degree in Business, Accounting or related field; Masters Degree strongly preferred
- Experience writing policies and procedures (start-up or consulting preferred)
- Expert-level knowledge of best practices for RCM across all lines of business, including the development of KPIs
- Exceptional communication skills to establish the confidence of new RCM function with physicians and their office managers
- Demonstrated attention to detail and tenacious follow-up skills
- Proven development of insightful and meaningful performance reporting for physician clients with a focus on opportunities for improvement
- Exceptional communication, listening, coaching, facilitation, and conflict resolution skills
- Strong analytical skills working with large data sets to trend claims data and identify opportunities for improvement and reimbursement optimization
- Strong leadership skills to manage and scale a relatively new team building a "Can Do" culture of quality, performance, and service
- Strong work ethic and internal motivation to succeed and be the best
- Ability to relate well and interact in a professional manner with all kinds of people, up, down, and lateral, inside and outside the organization.
- Able to travel to Primary PartnerCare physician offices as needed, especially to meet with physician founders in the first formative year
- Demonstrated success working in a continuous quality improvement culture
- Ability to prioritize and juggle multiple needs, goals, and initiatives
- Working knowledge of Medicare HCC and clinical documentation quality improvement
- Large physician group operations experience beyond RCM
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