Account Executive



Full time

Jun 8

This job is no longer accepting applications.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.

Freshworks has received numerous accolades that include ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.

Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.



Generate new business opportunities to fuel our growth

Create and prioritize strategic target account lists within a defined territory

Manage full sales cycle

Prospect into CTOs, CIOs, CMOs, and various other C-level executives

Run and partner with Sales Engineers on demos

Achieve monthly quotas of qualified opportunities and closed business

Initiate, develop and maintain executive level relationships and drive sales activities with key customers

Understand target customers business needs, develop proposals and accurately articulate Freshworks' value proposition at the executive level

Assist and close complex transactions and be willing to get into the trenches with the team

Preferred Experience and Skills: 

2+ years outbound quota-carrying sales experience in a high-velocity sales environment

Inside sales, SDR prospecting experience is a plus!

Proven track record of consistent quota attainment by month/quarter/year

Mid-market software sales experience desired

Team player, strong collaborator

Consistent success with sales quota attainment

CRM experience

Excellent written/verbal communication skills

Strong problem-solving skills

Motivation, drive and a self-starting attitude

Ability to work in a fast-paced, team environment

Ability to understand customer needs and meet that need with a successful product sale

Starting Base Salary Range : $55,000 to $70,000

Variable Pay or Commission Range: $45,000 to $65,000

(uncapped commission + accelerators)

🌟 Summary of Freshworks Benefits: 🌟

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Unlimited time off + paid vacation, commuter benefits, work from home spending, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

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